Our Services/Drug, Alcohol & Dual Diagnosis

Personal Care for People with Drug, Alcohol and Dual Diagnosis Needs

Safe, compassionate, and person-centred domiciliary personal care, delivered with understanding and consistency.

Supportive conversation during personal care at home
Our Approach

Safe, Dignified Domiciliary Support

Humanity CSS does not provide specialist drug, alcohol, or mental health treatment. Our role is to provide safe, compassionate, person-centred personal care for people who may also be living with substance dependency, alcohol dependency, or dual diagnosis.

Our team has over 40 years’ combined experience supporting people affected by drug and alcohol dependency and mental health needs. This experience helps us deliver care with understanding, patience, dignity, and consistency.

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Care professional supporting client with respect and dignity
Key Points

What You Can Expect From Our Service

Person-Centred Care

Dignified and safe personal care tailored to the individual's unique circumstances, goals, and needs.

Working With Professionals

We work closely with each person’s existing professionals and service providers, including attending reviews and sharing updates.

Risk Management & Welfare

We complete welfare checks, share relevant updates, report risks, and help ensure care remains safe and responsive.

Experienced Team

Carers with combined decades of experience in dual diagnosis, substance dependency, and domiciliary support.

Non-Clinical Focus

Our focus is not clinical treatment. We provide physical care, comfort, safety, and routine stability at home.

Professional collaboration and care coordination
Wellbeing & Safety

Working in Partnership

Our focus is not clinical treatment. Our focus is personal care, wellbeing, safety, and working in partnership with the professionals already involved.

  • Individuals with alcohol and/or drug dependency needs
  • Those living with a dual diagnosis (substance dependency + co-occurring mental health needs)
  • Clients needing structured, reliable home-based support
  • Coordinated care working in partnership with community drug & alcohol teams
  • Flexible, patient, and non-judgmental support to build stability and routine

Speak to our team today

Our experienced care team are here to discuss your needs, answer your questions, or guide you through the referral process.